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Site Manager. Student Accommodation. Birmingham

Industry Property and Real Estate
Location Birmingham
Job Type Permanent
Salary £27,000 — £30,000 per annum
Date 30 December 2019

This is a great opportunity for an experienced Student Accommodation Site Manager. A successful candidate will manage the services for 200-bed student accommodation units (consisting of two buildings) including the management of FM specialist sub-contractors to provide a high-quality facilities management service with the least inconvenience to the residents and to ensure the smooth running of the client’s day to day business at the sites.



Key Responsibilities:

  • Ensure that high levels of customer service are provided at all times
  • Ensure that any complaints are dealt with effectively in line with company policies
  • Deliver an excellent social calendar at the site throughout the year
  • Safety and welfare of students as well as staff members within the team is paramount
  • Plan the availability and viewing of all rooms to let
  • Ensure your building(s) deliver against pre-agreed revenue targets
  • Ensure that systems and stakeholders are updated with accurate reporting of bookings
  • Maintain relationships with external stakeholders to aid further sales opportunities
  • Manage and lead the team ensuring they are meeting required standards and KPI targets set by the business
  • Managing the onsite reactive and preventative maintenance schedules to ensure the properties are maintained to the highest standard
  • Ensure the building/s are always compliant with statutory regulations




  • Proficient leadership, organisational and supervisory skills
  • Superior training and presentation skills
  • Be able to communicate successfully in both written and verbal format
  • Good customer care skills.
  • Able to exercise initiative and prioritise duties accordingly.
  • Able to work to a high standard against agreed timescales with limited supervision
  • Be able to use initiative, make decisions and consult as appropriate.
  • Previous experience in a Site Management role
  • Previous experience of working in PBSA an advantage
  • Awareness of Health & Safety and the need for safe methods of working.
  • Target driven mentality
  • Commitment to quality in all aspects of service delivery.
  • Self-motivated.
  • Willing to be flexible and respond to changing circumstances.
  • Key attributes are an ability to demonstrate a flexible and positive ‘can do’ attitude and to become quickly established to add value to the business.


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