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Russian Speaking Junior Customer Services Representative, Trading, London

Industry Financial Services
Location London
Job Type Permanent
Salary £18000 — £24000 per annum
Date 9 December 2016

We are looking for an enthusiastic and capable Junior Customer Service Representatives to join a successful brokerage company providing trading services based in Central London. This is a great opportunity to develop comprehensive knowledge and experience with financial markets and improve your customer service skills.


As a Junior Customer Service Representative, your main responsibilities will be:


  • Developing and maintaining relationships with new and potential clients
  • Assisting the clients via the phone and email, dealing with customer issues if necessary
  • Monitoring the process of account opening and overseeing the KYC documents flow with customers
  • Constantly monitor and expand your knowledge on various markets as well as possible competitors
  • Liaising with the back office, marketing and sales department and other third parties


A successful Junior Customer Service Representative will have/be:


  • Strong interest and some understanding of financial markets and financial products
  • Confident and polite telephone manner
  • Ability to develop and maintain strong relationships with clients
  • Fluency in Russian and English
  • Computer literacy
  • Attention to detail is extremely important
  • Ability to work under pressure within a dynamic and fast-paced environment
  • High degree of flexibility and motivation


Please apply for immediate consideration

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