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Vacancies

Account Manager – Corporate Informational Research. Russian speaking

Industry Administrative and Secretarial, Business Development
Job Type Permanent
Salary £40000 — £45000 per annum
Date 7 November 2018

Account Manager – Corporate Informational Research

Would you like to maximise your account and client management skills while working for a top data institution of a global scale? Are you fluent in Russian? Can you manage a small team to achieve great efficient results? Read on!

Responsibilities:

  • Deliver world-class client service marked by high levels of responsiveness, accuracy, insight, urgency, attention to detail, professionalism, follow-through, and enthusiasm, and serve as an example of excellence in client service to others
  • Promote a culture around custom recruiting by attracting new members to participate in time-sensitive engagements
  • Establish and foster strong relationships with members, to build loyalty and to create meaningful consulting engagements for them
  • Build and maintain relationships with key users at client firms including senior level executives
  • Thoughtfully promoting top experts within sector specialization, both internally and externally
  • Partnering with compliance and product teams to innovate around our platform to minimize friction for clients and experts
  • Exercise flawless judgment around policies and procedures for protecting the integrity of client engagements
  • Manage key strategic initiatives as requested
  • Work in collaborative interoffice teams to grow and promote client relationships

An ideal candidate will have the following:

  • Bachelors or higher degree from a top-tier university is desired
  • 2-4 years experience in a client-facing role, or commensurate experience in consulting, financial markets, executive recruiting, or relevant industry
  • Written and verbal fluency in Russian
  • Proven track record in people management, talent development, training, phone-based outreach, sales, or recruitment
  • Passion for solving complex problems and executing best-in-class customer service
  • Superior communication skills, including oral, written, and presentation abilities
  • Ability to work to tight deadlines and manage multiple projects simultaneously
  • Demonstrated client service and relationship management skills in EMEA region

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